Frequently Asked Questions

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What are the park provisions for lost children?

If you lose your child during a day out at Gulliver's, we have a lost children service available from Guest Relations. Simply call in, pick up a sticker and put your mobile phone number on it when we've found your child we will call you.

Can I hire pushchairs?

We do not have pushchairs, but we do have funbuggies. These are little cars that you can push your child around in. Customers can hire funbuggies from Guest Relations at a cost of £5.00 full day, £3.00 half day or £1.00 for an hour.

What happens if I lose an item of property at the park?

All lost property is returned to Guest Relations at the end of the day, please report any lost items here. Lost property will be stored for two weeks, so if you only realise you've misplaced something after your visit, you can call us on 01925 444888 and we'll check if itís been handed in to us.

Is there a discount for group bookings?

Yes, there is a discount for parties of twenty or more paying guests. The amount you save depends on when you are visiting. For further details, please ring the Gully Hotline on 01925-444888 or email us

Is there somewhere I can store my valuable items or bag?

Yes, there are lockers at each park to hire. They are allocated on a first come, first served basis.

Is the theme park open during winter?

Yes, we open for our Christmas packages from the end of November and on selected dates throughout December. We close for January, but selected parks open for February half term. All parks open from Easter.

Are there any restrictions on the rides and attractions?

Height and other safety restrictions apply on some of the rides. Details are displayed at each individual ride.

What are the medical provisions on site?

There are trained first aiders and a first aid post on each site you'll find that this is marked on the park map. Our first aiders are trained to deal with minor injuries and the first stages of any major injuries.

Are there places to eat in the theme park?

Yes, there are several places on site where you can choose from a wide range of meals and snacks. We have restaurants, fast food outlets, snack kiosks and healthy eating options, so there's plenty of choice.

How can I beat the queues?

At Gulliver's, queuing times for rides are never too long, so we don't offer fast tracking for queues.

Can I bring my dog?

Sorry, no dogs allowed on site unless they are guide dogs.

Is smoking allowed on the park?

There are designated smoking areas which are clearly marked on the park map.

What discount do disabled people get?

Disabled people can buy concessionary tickets at a reuced rate. Proof of disability will be required on entry.

Can children under 16 come to the park without a parent?

No - children 16 and under must be accompanied by an adult.

What do theme park tickets include?

Theme park tickets include entrance to the park and access to all the theme park rides and attractions*.
*Height restrictions apply.

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